Support & Help

Yes. All tyres sold by BEIZ are brand new and unused. We do not sell part-worn or second-hand tyres.

Delivery time depends on the product and the delivery country. Most orders are delivered within a few business days. Estimated delivery information is shown on the product page or during checkout.

Yes. Our tyres are covered by a warranty against manufacturing defects. The warranty applies to production-related faults, but does not cover normal wear and tear, accidental damage, incorrect fitting, or misuse.

You should replace your tyres when the tread is worn, the tyre is damaged, or its condition no longer meets safety standards. If you notice cracks, uneven wear, or reduced performance, it is a good time to have them checked or replaced.

Because we focus on what matters: quality tyres, clear information, fair prices, and reliable delivery. At BEIZ, we make it easier to find the right tyres and order them with confidence.

We currently serve customers across the Nordics and the Baltics. At the moment, we sell to Norway, Sweden, Finland, Estonia, Latvia, and Lithuania.

We work with trusted courier partners such as SmartPosti, DPD, and PostNord. Payment methods depend on the country. In all markets, we accept card payments, including Visa and MasterCard. In some countries, local bank payments are also available. You can find more detailed information in the Payments section.

Delivery times and costs depend on the destination country and the size of the order. On average, delivery within the Baltics takes 2–3 working days, while delivery to the Nordic countries usually takes 3–7 working days. Shipping costs depend on the quantity of products ordered. You can find more details on the Shipping page or directly on the product page.

We hand over many orders to courier companies on pallets. These shipments first travel to the sorting terminal, where they receive their first scan. Once the shipment has been scanned at the terminal, the tracking status will be updated and the tracking information will become available.

Our goal is to respond to every customer inquiry as efficiently and accurately as possible. Email is the most reliable way to make sure that no message gets lost and every request is properly handled. It also allows our team to provide clear and structured support.