Last updated: 01.03.2026
These Terms & Conditions of Sale (“Terms”) govern the sale of products through the websites operated by BEIZ OÜ, a company incorporated under the laws of Estonia, registry code 16767502, VAT number EE102631270, with registered address at Soojuse tee 21, Lohkva, 62207 Tartu maakond, Estonia, email: info@beiztires.com (the “Seller”, “we”, “us”, or “our”).
These Terms apply to all purchases made through www.beiztires.com and any regional or local version of our online store operated by us (the “Website”).
By placing an order through the Website, the customer (“Customer”, “you”, or “your”) agrees to be bound by these Terms.
These Terms apply to all sales of tyres, wheels, spare parts, accessories, and related products offered by the Seller through the Website.
These Terms apply to both private individuals and business customers, unless expressly stated otherwise.
BEIZ OÜ
Registry code: 16767502
VAT number: EE102631270
Registered address: Soojuse tee 21, Lohkva, 62207 Tartu maakond, Estonia
Email: info@beiztires.com
The products offered on the Website are presented with descriptions, specifications, prices, images, and other product-related information.
We make reasonable efforts to ensure that product information is correct and up to date. However, product images are illustrative, and technical details, fitment data, compatibility information, and manufacturer information may occasionally contain errors, inaccuracies, or omissions.
It is the Customer’s sole responsibility to verify before purchase that the selected products are correct and suitable for the intended vehicle or application.
Product availability shown on the Website is indicative only and may change at any time.
If a product becomes unavailable after an order has been placed, we reserve the right to cancel the order in full or in part. In such case, the Customer will be informed and refunded for the unavailable product or cancelled order.
To place an order, the Customer selects the desired products, adds them to the cart, enters billing and delivery details, chooses a payment method, and confirms the order.
Before placing the order, the Customer must carefully review all information, including selected products, quantities, delivery details, and total price.
The order becomes binding only after the checkout process has been completed and we have sent an order confirmation by email.
We reserve the right to refuse, suspend, or cancel any order in cases including, but not limited to:
– product unavailability;
– payment failure or payment verification issues;
– incorrect or incomplete customer information;
– obvious pricing or technical errors;
– suspected fraud, abuse, or unlawful activity.
The Customer must provide accurate, complete, and up-to-date information when placing an order.
We are not responsible for failed deliveries, delays, or additional costs resulting from incorrect, incomplete, or outdated information provided by the Customer.
All prices shown on the Website are displayed either in euros (EUR) or in the currency applicable to the Customer’s region or country.
The applicable currency will be shown on the Website and at checkout before the order is confirmed.
Prices include VAT where required by applicable law, unless clearly stated otherwise.
Delivery charges are not necessarily included in the product price. Shipping costs are shown either in the Shipping section of the Website or during the checkout process before the order is placed.
We reserve the right to change prices, currency display, shipping fees, and other charges at any time. The price applicable to the order is the price shown on the Website at the moment the order is placed.
If an obvious error in price, currency, or product information has occurred, we reserve the right to cancel the order and refund any amount paid.
The Customer may pay using the payment methods available on the Website for the relevant region. These may include, depending on country or region:
– debit card;
– credit card;
– Apple Pay;
– Google Pay;
– SEPA payment methods;
– bank links;
– other local payment methods shown at checkout.
The availability of payment methods may vary depending on the Customer’s location, currency, and delivery country.
Orders will only be processed after successful payment authorization or receipt of funds.
If payment is not completed, is declined, reversed, or fails for any reason, we may refuse or cancel the order.
We deliver across Europe.
Shipping costs are indicated either in the Shipping section of the Website or on the checkout page before the Customer places the order.
Delivery times depend on the destination country, logistics route, stock availability, courier performance, peak periods, customs procedures where relevant, and other operational factors.
Any delivery times shown on the Website are estimates only and are not guaranteed unless expressly agreed otherwise in writing.
The Seller reserves the right to extend the delivery period up to 30 calendar days without prior notice to the Customer.
The Customer accepts that delivery timing may vary depending on the country of destination and the specific products ordered.
Delivery is deemed completed when the products are delivered to the address provided by the Customer or made available in accordance with the selected delivery method.
The Customer is responsible for providing a complete and correct delivery address and for ensuring that the shipment can be received.
If delivery fails due to incorrect information, refusal, absence, non-collection, or any reason attributable to the Customer, we reserve the right to charge additional shipping, storage, return, or handling costs.
The Customer must inspect the delivered products without undue delay after receipt.
If the package is visibly damaged, incomplete, or incorrect, the Customer should document the issue and contact us as soon as possible.
Failure to notify visible issues within a reasonable time may affect the handling of the claim.
Once an order has been placed, the Customer does not have the right to cancel it after submission, except where mandatory law provides otherwise.
If the Customer refuses to accept delivery, fails to collect the order, or otherwise causes the order to be returned, this does not automatically entitle the Customer to free cancellation. Any return, shipping, or handling costs may be deducted from any refund where permitted by law.
If the Customer is a consumer and applicable law grants a right of withdrawal for distance purchases, the Customer may withdraw from the purchase within 14 days from the day on which the goods are received.
To exercise the right of withdrawal, the Customer must notify us by a clear written statement sent to info@beiztires.com before the withdrawal period expires.
The Customer must return the goods without undue delay and no later than 14 days after notifying us of the withdrawal.
The direct cost of returning the goods is borne by the Customer.
Returned goods must be unused except to the extent necessary to inspect them, and must be returned in a condition suitable for resale.
We reserve the right to reduce the refund if the returned goods show signs of use, fitting, damage, deterioration, or handling beyond what is necessary to inspect them.
Refunds will be made using the original payment method unless otherwise agreed.
Returns are accepted in accordance with applicable consumer law and these Terms.
The Customer is responsible for arranging and paying for the return shipment unless mandatory law requires otherwise.
Returned products must be properly packaged and protected. We are not responsible for damage occurring during return transport arranged by the Customer.
If a return does not meet the above conditions, we may refuse the return or apply a reduced refund where legally permitted.
The Customer is solely responsible for ensuring that the products ordered are suitable for their vehicle and intended use.
We strongly recommend that tyres, wheels, and spare parts are fitted or installed by qualified professionals.
We are not liable for any issues, loss, damage, or safety risks resulting from:
– incorrect product selection by the Customer;
– incorrect fitment or compatibility assumptions;
– improper installation, balancing, alignment, or use;
– failure to follow manufacturer recommendations;
– misuse, negligence, storage issues, or external damage.
The Customer has the rights provided by applicable law in relation to defective or non-conforming products.
If the Customer believes that a product is defective, damaged, or not as ordered, the Customer must contact us as soon as possible and provide relevant details, including photos where requested.
We may request additional information, evidence, or return of the product for inspection before deciding on the claim.
If the claim is justified, we may, depending on the circumstances and the applicable law:
– replace the product;
– repair the product, where applicable;
– reduce the price; or
– refund the affected item or order.
Normal wear and tear, road damage, accidental damage, incorrect installation, misuse, or improper storage do not qualify as product defects.
If the Customer is acting in the course of business, trade, or profession, consumer-specific rights do not apply except where mandatory law provides otherwise.
Business customers must inspect products immediately upon receipt and report any visible defects, shortages, or delivery issues without undue delay.
To the maximum extent permitted by law, our liability towards business customers is limited to the value of the relevant order.
To the maximum extent permitted by law, the Seller shall not be liable for:
– indirect or consequential losses;
– loss of profit, revenue, business, contracts, or opportunity;
– delays caused by couriers, suppliers, logistics providers, customs, or other third parties;
– losses caused by incorrect product choice by the Customer;
– installation or service carried out by third parties.
Nothing in these Terms excludes or limits liability where such exclusion would be unlawful under applicable law.
We are not responsible for delay or failure to perform our obligations where such delay or failure results from circumstances beyond our reasonable control, including but not limited to transport disruption, stock shortages, supplier delays, customs delays, strikes, cyber incidents, natural events, war, government restrictions, or failures of payment or communication systems.
In such cases, our obligations are suspended for the duration of the relevant event. If the disruption continues for an unreasonable time, we may cancel the affected order and refund the amount paid for the undelivered goods.
We process personal data in accordance with our Privacy Policy and applicable data protection laws.
Customer data may be used for order processing, payment handling, delivery, customer support, fraud prevention, accounting, and compliance with legal obligations.
If the Customer has a complaint, they may contact us at:
BEIZ OÜ
info@beiztires.com
Please include the order number and a clear description of the issue.
We will review complaints and respond within a reasonable time.
These Terms are governed by the laws of Estonia.
Any disputes arising out of or in connection with these Terms or any order placed through the Website shall be subject to the jurisdiction of the courts of Estonia, unless mandatory consumer protection law provides otherwise.
